faisal

Experience

08/2016 -

Duty Manager at Pearl-Continental Hotel Peshawar

As a Duty Manager I am responsible for the operations of Front Office with a primary focus on overall operation at Reception, ensuring end of the day procedures and subsequent reports are completed in an accurate and efficient manner whereby your role will include key responsibilities such as
Actively elicit guest feedback and preferences, regarding hotel services and ensure action is initiated on the same to maximize guest satisfaction

02/2015 - 08/2015

day auditor (6 Month Internship) at Ibis Seef Hotel Bahrain

Review and verify Night Auditors logbook, daily revenue report and daily Food & Beverage report with supporting vouchers and trial balance
Distribute daily reports after obtaining Director of Finance / Financial Controller’s approval
Review rage variance report in order to ensure the correct rate is applied
Review the city ledger and credit card transfers of the day and pass the same to the Accounts Receivable

02/2014 - 02/2015

Night auditor/Income auditor at Pearl-Continental Hotel Muzzafrabad

Review and verify Night Auditors logbook, daily revenue report and daily Food & Beverage report with supporting vouchers and trial balance
Distribute daily reports after obtaining Director of Finance / Financial Controller’s approval
Review rage variance report in order to ensure the correct rate is applied
Review the city ledger and credit card transfers of the day and pass the same to the Accounts Receivable

03/2011 - 04/2012

Night Auditor at Comfort Inn Hotel Dubai

As a Night Auditor I am responsible to conduct night audits and prepare summaries of rebates, paid outs and daily revenue report, whereby your role will include key responsibilities such as:
Read Night Auditors Logbook for any instructions from the Income Auditor
Verify approvals for complimentary rooms, late checkouts with no charges and day use room charges

08/2008 - 01/2011

Night Auditor at Al Manshar Rotana Hotel Kuwait

As a Night Auditor I am responsible to conduct night audits and prepare summaries of rebates, paid outs and daily revenue report, whereby your role will include key responsibilities such as:
Read Night Auditors Logbook for any instructions from the Income Auditor
Verify approvals for complimentary rooms, late checkouts with no charges and day use room charges

12/2004 - 01/2007

Guest Service Officer at Marriott Hotel

Responsible for setting up office systems, such as the receipt and flow of mail and messages, maintenance requests and ordering of supplies.
Ensure hotel guests reservations are handled efficiently.
Identify room availability from the computerized rooms inventory
Identify room rate structures for both individual and group bookings
Makes sure that guests are greeted and registered as per the normal procedures.

• Updated 5 years ago