Rooms Division Director (Banyan Tree Cabo Marques, Mexico)

Posted on

Rooms/ Housekeeping

To ensure the smooth operation and coordination of the Rooms Division Department.

Job Description


1.- To ensure through effective supervision that all services offered in the Rooms Division are always available and carried out with the utmost efficiency and courtesy, as per the 2.- Rooms Division Departmental Operations Manual.
3.- To represent the Rooms Division Department on the Hotel’s Executive Committee.
4.- To liaise closely with the Front Office Department to ensure the proper market mix to achieve maximum room revenue.
5.- To liaise closely with the Sales Department and Food and Beverage office and all Heads of Department regarding the service and handing of incoming group, VIPs and FIT guest.
6.- To assist the Sales Manager, Banquet Manager in the aspects of controlling heavy dates, resolving conflicts in bookings, changing dates and facilities.
7.- To advise Management of Rooms sales progress and bookings, and discuss reports, forecasts, policies, and procedures.
8.- To recommend to Management innovations and/or changes.
9.- To maintain close liaison with the travel agencies, local business groups and airlines.
10.- To periodically inspect all hotel area and building premises to ensure the cleanliness and comfort of the hotel’s clientele.
11.- To meet regularly with the Rooms Division Heads of Department and Supervisors to review the department’s operations and ensure smooth coordination of hotel services.


• Years of related experience 5 to 7 years
• Good English Language skills
• Strong organizational skills
• Ability to lead, motivate and develop a team of individuals
• Detailed knowledge of working practices of Front Office
• Strong administrative skills
• Working knowledge of computer systems
• Ability to cope with pressure

Please email resumen in Ms Word or PDF format with recent photo, current and expected salary, to: Javier Lorenzo at

Max. file size: 2 MB. Files must be in PDF, DOC and DOCX formats.
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