Spa & Retail
1.To attend to guests, perform selling and up selling in order to achieve sales budget in respective outlet in charge.
2.To ensure that excellent customer service is carried out in according to BTG standard operations procedure.
3.To attend meeting as directed by Gallery Supervisor.
4.To conduct and implement stock take as per requirement. Target of zero discrepancy.
5.To signal fast moving items to Gallery Supervisor.
6.To conduct product demonstrations when required.
7.To handle cash sales & transaction efficiently and accurately.
8.To conduct display setting up on regular basis and as per standard operation procedure.
9.To ensure that the shop floor stock is being replenished on a daily basis.
10.To strictly follow and implement stock transfer among outlets and central store as per stock control procedures.
11.To ensure store and shop floor maintenance as per Operations Check List in all aspects required. In case any aspect does not meet requirement, sales assistant to work with supervisor and carry out action plan in timely management.
12.To conduct packing as per standard requirement and to ensure the policy of selling fragile items are implement.
13.To ensure that SKU, quantity sold, retail prices, mode of payment are all correctly entered and posted into POS system upon closing sales transaction.
14.To prepare and submitted reports as required by Assistant Gallery Manager accurately and on time.
15.To help checking the product thoroughly and on regular basis and report to Gallery Supervisor or Assistant Gallery Manager for necessary actions
16.To attend all required training as per Gallery Supervisor’s advices.
17.To inform guests on requirement for items which requires additional export document application prior to selling the items?
18.To follow employee rule and regulation as per BTG, hotel & hand book, where applicable, in strictly manners.
•Minimum 1 years of relevant working experience
•Graduated from relevant hotel school/academy
•Positive attitude, service-oriented, passionate professional with dynamic personality.
•Meticulous, genuinely care in making a difference, talented.
•Active communication skill in English